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Corrections & Retractions Policy
1. Commitment to Factual Corrections
Factual precision is the bedrock of VinFast Park. Whenever an error regarding technical specifications, certified range, pricing, or warranty terms is discovered, we promptly investigate and publish transparent corrections.
2. How to Report an Error
Readers may submit corrections directly using the “Report an error” feature embedded on every vehicle model and pricing page, providing a reference URL or official documentation supporting the change.
3. Resolution Timeline & Public Correction Logs
- Submissions are typically reviewed and verified within 24 to 48 business hours.
- Material corrections affecting consumer purchasing parameters (such as battery chemistry, MSRP changes, or horsepower ratings) include an explicit editorial correction notice and entry in our public audit log.